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DISTRICT NEWS |
The Cross Connect Survey was sent out April 2011 and as of 5/25/11 there are 45 customers that have not sent it back. Please take the time to fill out and return the survey ASAP as you are subject to disconnection in accordance to DKWD Oridances.
The Community Development Assistance Program Income Survey. The District had a 56% return of surveys. Needed a 78% return to qualify for $100,000.00 grant for future engineering expenses to upgrade the water distirct.
DKWD will be eligible to apply again this fall The District will take the time and expense to distribute the survey again. Your participation in the next survey would be greatly appreciated.
RATE INCREASE: March 25, 2009
Due to a recent rate increase from Lake of Egypt Water District, the supplier of our water, there will be a rate increase for all customers of Devil's Kitchen Water District. The minimum bill for one thousand gallons or less will increase to $20.00 a increase of $3.00.For each thousand gallons used above that amount will be prorated at a rate of $9.00. The new rate will take effect with your March usage, which will be billed the beginning of April. We would like to also inform you at this time that we have been informed that there may be an additional rate increase from Lake of Egypt in January of 2010. This will most likely mean an additional increase to our customers at that time. With the rising costs of fuel, electricity, materials, and contractor prices, we simply cannot afford to also absorb increasing costs passed on by
our supplier.
Devils Kitchen Water District purchased a new CAT portable genrator to power the pump stations incase of power outages, June 2009.
The District has purchased a new Backhoe, delivered February 4, 2011, for repairs and new services to help keep cost affordable to the customer.
CONFIDENCE REPORT: As required by the EPA, the 2011 Consumer Confidence Report was pubished in the Carbondale Times on the week of May 15 thru the 20th for review. There is also a copy of the CCR report posted at the water office. We are required to provide you with our report, along with Lake of Egypt's, our supplier, each year by July 1st.
If you need a copy of this report please contact us.
EMAIL ALERTS:We are striving to keep our customers informed when something happens that affects them. We are asking those of you who are Internet users to provide us with your e-mail address. Having e-mail addresses in our database will allow us to better communicate certain emergencies to you, such as water main breaks, boil order notices, and/or water outages due to breaks or routine maintenance. You may e-mail your address to us at any time at water@dkh2o.com We will also be putting a notice asking for addresses on your July bill.
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DELINQUENT POLICY:
Customer is responsible for a monthly payment. Payment is due upon receipt of bill before the 25th of month. A 10% penalty will be added to the outstanding balance after the 25th of the month. Failure to receive bill does not relieve customer of liability or penalty.
CUT OFF POLICY:
Accounts with an outstanding balance 30 days after the bill date will be disconnected. Before reconnection occurs, a Reconnect Fee will be added and all outstanding debt against account must be paid.
NO RECONNECTIONS OUTSIDE OF REGULAR BUSINESS HOURS.
SHUTOFF CHARGE POLICY:
Past due payments are due no later than the 10th of the month. When past due amounts are not paid, water service will be shut off and locked and will be restored when the ENTIRE balance of both past due and current amounts are paid plus the following shutoff service fees:
$50.00 will be charged the first time service is shut off.
$75.00 will be charged the second time service is shut off within a 12 month period.
$100.00 will be charged the third time and any subsequent times that service is shut off within a 12 month period.
After a 12 month period has passed with no shutoffs, the customer will start back at the $50.00 fee and begin a new 12 month period. |
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TO REPORT A WATER LINE BREAK OR PROBLEMS WITH YOUR WATER CALL:
618 549-5141 OR 618 525-5141
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Did You Know?
The Price of Water According to the Illinois Rural Water Association, Technical Assistance Bulletin newsletter, bottled water, in most cases, is not any better than the water being provided by the local pubic water supplies. In fact, it is finally being revealed that a lot of the so-called glacier, polar, spring or whatever else they decide to call their water is actually water from a public water supply.
In comparison with the cost of gasoline at about $2.75 for a gallon and the cheapest bottle of water at 89¢ for a 16 ounce bottle of water, a gallon of water would be $7.12 per gallon. The very water would cost nothing at a fountain if you had a refillable container. If you take the math one step further that would come to a total of $7120.00 per 1000 gallon. Factoring in that the average household will use approximately 3500 gallons of water each month then you would have a monthly water bill of $24,920.00.
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Devil's Kitchen
Water District
3324 Grassy Road
Carbondale, IL 62902
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OFFICE HOURS:
Monday: 8:00 to 2:00 pm
Tuesday: 8:00 to 2:00 pm
Wednesday: 2:30 to 5:30 pm
Thursday: 8:00 to 2:00 pm
Friday: 8:00 to 12:00 am
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Pickle Rooster Productions